7-Day Refund Policy

Last updated: October 21, 2026

We offer a clear 7-calendar-day refund window for purchases of the Low-Carb Guide.

1. How long do I have?

You may request a refund within 7 calendar days after purchase or receipt of access, whichever is later. This statement is intended to respect applicable withdrawal rights, including those under Article 49 of Brazil's Consumer Protection Code for qualifying remote purchases.

2. How to request a refund

Write to the seller support email listed below or use the refund/cancellation channel provided at checkout. Include your purchase email and order reference, and state that you would like to cancel and request a refund. No medical information or justification is required. The seller must provide an effective way to request cancellation through the applicable purchase channel.

3. What happens next?

The seller will acknowledge the request and initiate the reversal or refund promptly through the payment provider. The exact time the funds appear depends on the payment method and the financial institution. Refunds within the applicable statutory withdrawal period should not be subject to a penalty.

4. If you have trouble accessing the guide

Contact support using the same email. Access problems do not reduce any non-waivable consumer rights.

5. Statutory rights

This policy does not replace or restrict any mandatory legal rights, including rights arising from non-delivery, defects, or incorrect product descriptions.

Seller information — complete before publishing:
Registered business name: [REGISTERED BUSINESS NAME]
CNPJ / registration ID: [CNPJ OR APPLICABLE BUSINESS NUMBER]
Business address: [BUSINESS ADDRESS]
Support email: [CUSTOMER SUPPORT EMAIL]